Return Policy
Best Western Logo Shop By RB Apparel
All EMBROIDERED LOGO UNIFORMS AND NAME BADGES ARE CUSTOM AND ARE NOT RETURNABLE.
- FOR NON-EMBROIDERED UNIFORMS, ALL RETURN REQUESTS MUST BE SUBMITTED WITHIN 14 DAYS OF SHIP DATE. NO EXCEPTIONS!
- RETURNS MUST BE AUTHORIZED BY EMAILING: kbmcnelly@rbapparel.com. A FULL DETAILED INSTRUCTION LIST WILL BE PROVIDED VIA A RETURN E-MAIL.
- ALL UNIFORMS MUST BE RETURNED UNWORN WITH TAGS ATTACHED. UNIFORMS THAT HAVE BEEN LAUNDERED OR WORN WILL NOT BE ACCEPTED FOR CREDIT.
- ALL APPROVED RETURNS WILL BE ASSESSED A 25% RE-STOCKING FEE.
- AFTER SATISFACTORY INSPECTION OF THE RETURNED UNIFORMS, A CREDIT MAY BE ISSUED.
- AN APPROVED, ISSUED RA# MUST BE WRITTEN CLEARLY ON THE OUTSIDE OF THE BOX.
- ALL RETURN SHIPPING COST IS THE SOLE RESPONSIBILITY OF THE PROPERTY.
- ONLY CREDIT WILL BE ISSUED FOR RETURNS.
*New Policy effective 1/1/21